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Call centre solutions

Phone payments without agents

Automated IVR payments

Provide your customers with a secure, self-managed, multi-lingual phone system to complete credit card, and debit card payments 24 hours a day, 7 days a week, without an agent. With our IVR phone system, your customers can make payments from their phone in under five minutes – from start to finish – without the need of an agent. With custom voice prompts and call flows, our IVR can be tailored to meet your business needs; efficiently handling routine payments, while funnelling callers with specific needs to your call centre agents.

Powerful

Features

Hosted Form

In order to make the Hosted Form process a little more seamless for the cardholder, we are able to fully customise the payment page. Either the merchant can supply us with full CSS design or we can simply apply a customised header and footer with your company logo to the page.

Mobile Apps

With mobile technology and applications becoming more popular and part of everyday commerce, CardPayGo have embraced m-commerce and have the ability to process payments across these devices.

Direct Integration

With direct integration, your website (complete with SSL certificate) payment pages capture the cardholders personal and credit card details and then forwards these behind the scenes to the secure CardPayGo Payment Gateway.

Payment Modules

To help our merchants integrate with our Payment Gateway we have taken the time to create plugins for various systems, these are provided as is under a GPL licence.

Fraud Management Tools

Customisable fraud management tools that provide the Merchant with the ability to dictate the levels to which the Merchant’s account will automatically check transaction authenticity.

PDQ Transactions

For any face-to-face card transaction, a PDQ device is required in order to authenticate the transaction using the cardholders PIN. CardPayGo is able to supply a wide range of PDQ terminal devices,

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