Mail Order & Telephone Orders (MOTO)
MOTO accounts are used when a merchant accepts orders from customers and processes them with the customer not present. An example of a card holder not present transaction may be when a customer orders though a telephone call and the merchant enters the customer’s card details onto our web based virtual terminal.
The Virtual Terminal has been designed for our merchants to use with ease when taking Mail Order or Telephone Order (MOTO) payments. Our secure Virtual Terminal will allow the merchant user to process credit and debit card payments, as well as refund transactions – all in realtime.
The Virtual Terminal user is able to operate the system under certain permissions, giving an ideal solution for call centres, sales clerks and larger organisations who wish to restrict the ability to view transaction information or process refunds. It is a web based portal and can be easily accessed through a desktop, tablet or mobile device.
Interactive Voice Response (IVR)
Efficient payments with payment automation is fast becoming more and more important in business today. IVR solutions provide a reliable and cost effective way of providing 24/7 card payments. CardPayGo’s Payment Gateway has proven to operate well with leading IVR specialists and merchants who require this level of automation and sophistication.
The CardPayGo Payment Gateway is currently processing IVR card payments across many industries including Parking and PCN to financial services and local authorities. The use of IVR and our Payment Gateway has demonstrably reduced the manual requirement of staff processing payments, freeing them to win new business whilst you continue to collect payments even outside office hours.
In order to make the Hosted Form process a little more seamless for the cardholder, we are able to fully customise the payment page. Either the merchant can supply us with full CSS design or we can simply apply a customised header and footer with your company logo to the page.
With mobile technology and applications becoming more popular and part of everyday commerce, CardPayGo have embraced m-commerce and have the ability to process payments across these devices.
With direct integration, your website (complete with SSL certificate) payment pages capture the cardholders personal and credit card details and then forwards these behind the scenes to the secure CardPayGo Payment Gateway.
To help our merchants integrate with our Payment Gateway we have taken the time to create plugins for various systems, these are provided as is under a GPL licence.
Fraud Management Tools
Customisable fraud management tools that provide the Merchant with the ability to dictate the levels to which the Merchant’s account will automatically check transaction authenticity.
For any face-to-face card transaction, a PDQ device is required in order to authenticate the transaction using the cardholders PIN. CardPayGo is able to supply a wide range of PDQ terminal devices,